Effective Date: August 13, 2023
Welcome to Argclove LLC! We appreciate your business and strive to ensure your shopping experience is both satisfying and hassle-free. This Refunds and Returns Policy outlines the process, conditions, and timeframes for product returns and refunds. Please read this policy carefully and feel free to reach out to our customer support team at oriama@argclove.com if you have any questions or need assistance.
1. Returns Eligibility
1.1 Product Condition: We accept returns for products that are in new, unused, and undamaged condition. The product must be returned with all original packaging, tags, and accessories.
1.2 Timeframe: To be eligible for a return, you must initiate the return within 30 days from the date of purchase. After this period, we unfortunately cannot offer you a refund or exchange.
2. Initiating a Return
2.1 Contact Us: To initiate a return, please contact our customer support team at oriama@argclove.com. Provide your order number, a description of the product you wish to return, and the reason for the return.
2.2 Return Authorization: Once we receive your request, our team will review your request and provide you with a return authorization number and further instructions.
3. Return Process
3.1 Packaging: Carefully package the product to prevent damage during transit. Include the return authorization number on the package.
3.2 Shipping: You are responsible for the cost of shipping the returned product to us. We recommend using a trackable shipping service to ensure the product is received.
4. Refunds
4.1 Processing Time: Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 30 business days.
4.2 Refund Method: Refunds will be issued to the original payment method used for the purchase.
5. Non-Returnable Items
5.1 Exclusions: Certain items are non-returnable, including groceries.
6. Damaged or Defective Products
6.1 Reporting Damage: If you receive a damaged or defective product, please contact us at oriama@argclove.com within [XX] days of receiving the product. Include photos and a description of the damage or defect.
6.2 Resolution: We will evaluate the reported damage or defect and, if applicable, provide you with a replacement product or a refund.
7. Contact Information
7.1 Customer Support: If you have any questions or need assistance with returns or refunds, please contact our customer support team at oriama@argclove.com.
8. Address
Argclove LLC Address: Fallingbrook
9. Changes to the Policy
9.1 Updates: We reserve the right to modify or update this Refunds and Returns Policy at any time without notice. Please review this policy periodically for any changes.
We appreciate your business and value your satisfaction. Thank you for choosing Argclove LLC for your retail product needs!
This Refunds and Returns Policy is effective as of the date first written above and is subject to periodic updates. Your continued use of the Website after any modifications to this policy constitutes your acknowledgment of the changes and your consent to abide by and be bound by the modified policy.